Returns and exchanges policy

RETURNS AND EXCHANGES

You can return a product/change size/change product by entering https://returns. reveni.io/fake-gods

1- Enter your order number.

2- Enter the email address from which you placed the order

You will receive an email with the instructions to follow to complete the return.

For hygiene reasons, exchanges and/or returns of underwear and swimwear products are not permitted.

If you have any questions about the return of your product, please contact us through our email: contact@fakegodsbrand.com

Returns are not accepted for products considered as gifts or that are part of a promotion.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over €75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

Our policy lasts for 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.

There are several types of goods that are exempt from being returned. Products that are part of promotions and that have been given as a gift by the company to the customer. Perishable products such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable products:
* Gift cards
* Downloadable software products
* Some health and personal care products

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are some situations where only partial refunds may be granted: (if applicable)
* Books with obvious signs of use
* CDs, DVDs, VHS tapes, software, video games, cassettes, or vinyl records that have been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our fault.
* Any item that is returned more than 30 days after shipment.

Refunds (where applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Returns are not accepted for products considered as gifts or that are part of a promotion.

Late or missing refunds (where applicable)
If you have not received your refund yet, please check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. It often takes some time before your refund is posted.
If you have followed all these steps and you still have not received the refund, please contact us at contact@fakegodsbrand.com

Sale items (where applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (where applicable)
We only replace items that are defective or damaged. If you need to exchange it for the same item, please email us at contact@fakegodsbrand.com

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once we receive the item, a gift certificate will be mailed to you.

If the item wasn't marked as a gift when purchased, or the gift giver had the gift recipient shipped to you to give to yourself later, we will send a refund to the gift giver and he will find out about your return.